TERMS & CONDITIONS

  • TERMS OF USE

    THIS TERMS OF USE AGREEMENT (“AGREEMENT”) FORMS A BINDING AGREEMENT BETWEEN YOU (“YOU” OR “USER”) AND OBSIDIAN GLOBAL SOLUTIONS LLC (HEREINAFTER COLLECTIVELY REFERRED TO AS “OBSIDIAN,” “WE” OR “US”). THE AGREEMENT GOVERNS YOUR USE OF OBSIDIAN’S ONLINE SERVICES, INCLUDING OUR WEB SITE LOCATED AT HTTPS://OGS.THINKIFIC.COM/ AND OUR MOBILE APPLICATIONS (COLLECTIVELY, THE “SITE”). BY USING THIS SITE, YOU SIGNIFY YOUR CONSENT TO THIS AGREEMENT. IF YOU DO NOT AGREE TO THIS AGREEMENT, PLEASE DO NOT USE THE SITE. PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SITE OR THE SERVICES AVAILABLE AT THE SITE. BY USING OR VISITING THE SITE, OR MAKING A PURCHASE FROM THE SITE, YOU CONFIRM YOUR ACCEPTANCE OF THE TERMS OF THIS AGREEMENT. THIS AGREEMENT, ALONG WITH ANY OTHER POLICIES OR GUIDELINES POSTED ON THE SITE, SHALL GOVERN YOUR USE OF THE SITE, WHETHER YOU ACCESS THE SITE DIRECTLY OR THROUGH A THIRD-PARTY WEB SITE. CERTAIN AREAS, FEATURES, OR FUNCTIONALITY OF THE SITE, MAY BE SUBJECT TO DIFFERENT OR ADDITIONAL TERMS, RULES, GUIDELINES OR POLICIES (“ADDITIONAL RULES”), AND WE MAY PROVIDE SUCH ADDITIONAL RULES TO YOU VIA POSTINGS, POP-UP NOTICES, LINKS, OR OTHER MEANS AT THE TIME THAT YOU ACCESS OR USE THE RELEVANT AREA, FEATURE OR FUNCTIONALITY. FROM TIME TO TIME, SUCH ADDITIONAL RULES MAY CONFLICT WITH THIS AGREEMENT; IN THE EVENT OF SUCH A CONFLICT, THE ADDITIONAL RULES WILL CONTROL. PLEASE NOTE THE ARBITRATION PROVISION SET FORTH BELOW, REQUIRING YOU TO ARBITRATE ANY CLAIMS YOU MAY HAVE AGAINST US ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. BY VISITING THE SITE, POSTING OR VIEWING ANY CONTENT ON THE SITE AND/OR BY MAKING A PURCHASE ON THE SITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ, UNDERSTAND, HAVE THE LEGAL CAPACITY TO, AND HEREBY AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT AND EACH OF ITS TERMS. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, PLEASE DO NOT USE THE SITE.

  • CHANGES TO THIS AGREEMENT

    THE INTERNET OFFERS A MEDIUM THAT REQUIRES CONSTANT UPDATES AND REVISIONS IN ORDER TO ENSURE THE SITE IS CAPABLE OF MEETING YOUR NEEDS. OBSIDIAN WILL WORK HARD TO ENSURE THE SITE MEETS YOUR NEEDS. GIVEN THIS, WE MAY CHANGE THE TERMS OF THIS AGREEMENT FROM TIME TO TIME. BY CONTINUING TO USE THE SITE, OR ANY PORTION THEREOF, AFTER WE POST ANY SUCH CHANGES, YOU ACCEPT THIS AGREEMENT, AS MODIFIED. WE MAY CHANGE, RESTRICT ACCESS TO, SUSPEND OR DISCONTINUE THE SITE, OR ANY PORTION OF THE SITE, AT ANY TIME. OBSIDIAN RESPECTS THE PRIVACY OF OUR USERS. PLEASE TAKE A FEW MINUTES TO REVIEW OUR PRIVACY POLICY.

  • INTELLECTUAL PROPERTY RIGHTS

    AS BETWEEN YOU AND OBSIDIAN, THE CONTENT, PHOTOGRAPHS, IMAGES, DATA OR OTHER MATERIALS (“CONTENT”) THAT ARE MADE AVAILABLE THROUGH THE SITE ARE THE PROPERTY OF OBSIDIAN, AND ARE PROTECTED BY U.S. AND FOREIGN COPYRIGHT, TRADEMARK AND OTHER INTELLECTUAL PROPERTY LAWS. NO MATERIAL FROM THE SITE MAY BE COPIED, REPRODUCED, REPUBLISHED, UPLOADED, POSTED, TRANSMITTED, OR DISTRIBUTED IN ANY WAY, EXCEPT THAT YOU MAY DOWNLOAD ONE COPY OF THE MATERIALS ON ANY SINGLE COMPUTER FOR YOUR PERSONAL NON-COMMERCIAL USE ONLY, PROVIDED YOU KEEP INTACT ALL COPYRIGHT AND OTHER PROPRIETARY NOTICES. MODIFICATION OF THE MATERIALS OR USE OF THE MATERIALS FOR ANY OTHER PURPOSE IS A VIOLATION OF OBSIDIAN'S COPYRIGHT, TRADEMARK, AND TRADE SECRET RIGHTS AND OTHERS' PROPRIETARY RIGHTS. FOR PURPOSES OF THIS AGREEMENT, THE USE OF ANY SUCH MATERIAL ON ANY OTHER WEB SITE OR NETWORKED COMPUTER ENVIRONMENT IS PROHIBITED.

  • LICENSE

    BY POSTING OR SUBMITTING ANY MATERIAL ON OBSIDIAN’S SITE AND SOCIAL MEDIA SITES, YOU ARE GRANTING TO OBSIDIAN, AND TO ANYONE AUTHORIZED BY OBSIDIAN, A ROYALTY-FREE, PERPETUAL, IRREVOCABLE, NON-EXCLUSIVE, UNRESTRICTED, WORLDWIDE LICENSE TO DISPLAY, USE, COPY, MODIFY, TRANSMIT, SELL, EXPLOIT, CREATE DERIVATIVE WORKS FROM, DISTRIBUTE, AND/OR PUBLICLY PERFORM SUCH MATERIALS POSTED ON OBSIDIAN’S SITE AND SOCIAL MEDIA SITES, IN WHOLE OR IN PART, IN ANY MANNER OR MEDIUM, NOW KNOWN OR HEREAFTER DEVELOPED, FOR ANY PURPOSE, WITHOUT ANY COMPENSATION TO YOU. THE FOREGOING GRANT SHALL INCLUDE THE RIGHT TO EXPLOIT ANY PROPRIETARY RIGHTS IN SUCH POSTING OR SUBMISSION, INCLUDING, BUT NOT LIMITED TO, RIGHTS UNDER COPYRIGHT, TRADEMARK, SERVICE MARK OR PATENT LAWS UNDER ANY RELEVANT JURISDICTION. ALSO, IN CONNECTION WITH THE EXERCISE OF SUCH RIGHTS, YOU GRANT OBSIDIAN, AND ANYONE AUTHORIZED BY OBSIDIAN, THE RIGHT TO IDENTIFY YOU AS THE AUTHOR OF ANY OF YOUR POSTINGS OR SUBMISSIONS BY NAME, EMAIL ADDRESS OR SCREEN NAME, AS OBSIDIAN DEEMS APPROPRIATE. FURTHER, MATERIAL POSTED OR SUBMITTED ON OBSIDIAN’S SITE AND SOCIAL MEDIA SITES SHALL NOT BE DEEMED CONFIDENTIAL AND OBSIDIAN SHALL NOT HAVE ANY OBLIGATION TO KEEP ANY SUCH MATERIAL CONFIDENTIAL

  • USER CONDUCT

    BY USING THE SITE, YOU AGREE TO NOT USE THE SITE IN ANY MANNER THAT: • IS DESIGNED TO INTERRUPT, DESTROY OR LIMIT THE FUNCTIONALITY OF, ANY COMPUTER SOFTWARE OR HARDWARE OR TELECOMMUNICATIONS EQUIPMENT (INCLUDING BY MEANS OF SOFTWARE VIRUSES OR ANY OTHER COMPUTER CODE, FILES OR PROGRAMS); • INTERFERES WITH OR DISRUPTS THE SITE, SERVICES CONNECTED TO THE SITE, OR OTHERWISE INTERFERES WITH OPERATIONS OR SERVICES OF THE SITE IN ANY WAY; • INFRINGES ANY COPYRIGHT, TRADEMARK, TRADE SECRET, PATENT OR OTHER RIGHT OF ANY PARTY, OR DEFAMES OR INVADES THE PUBLICITY RIGHTS OR THE PRIVACY OF ANY PERSON, LIVING OR DECEASED (OR IMPERSONATES ANY SUCH PERSON); • CONSISTS OF ANY UNSOLICITED OR UNAUTHORIZED ADVERTISING, PROMOTIONAL MATERIALS, “JUNK MAIL,” “SPAM,” “CHAIN LETTERS,” “PYRAMID SCHEMES,” OR ANY OTHER FORM OF SOLICITATION; • CAUSES OBSIDIAN TO LOSE (IN WHOLE OR IN PART) THE SERVICES OF OUR INTERNET SERVICE PROVIDERS OR OTHER SUPPLIERS; • LINKS TO MATERIALS OR OTHER CONTENT, DIRECTLY OR INDIRECTLY, TO WHICH YOU DO NOT HAVE A RIGHT TO LINK; • IS FALSE, MISLEADING, HARMFUL, THREATENING, ABUSIVE, HARASSING, TORTIOUS, DEFAMATORY, VULGAR, OBSCENE, LIBELOUS, INVASIVE OR ANOTHER’S PRIVACY, HATEFUL, OR RACIALLY, ETHNICALLY OR OTHERWISE OBJECTIONABLE, AS DETERMINED BY OBSIDIAN IN ITS SOLE DISCRETION; | • COPIES, MODIFIES, CREATES A DERIVATIVE WORK OF, REVERSE ENGINEERS, DECOMPILES OR OTHERWISE ATTEMPTS TO EXTRACT THE SOURCE CODE OF THE SOFTWARE UNDERLYING THE SITE OR ANY PORTION THEREOF; • VIOLATES, OR ENCOURAGES ANYONE TO VIOLATE THIS AGREEMENT, ANY ANCILLARY TERMS AND CONDITIONS LISTED ON THE SITE, OR OUR PRIVACY POLICY; OR • VIOLATES, OR ENCOURAGES TO VIOLATE, ANY APPLICABLE LOCAL, STATE, NATIONAL, OR INTERNATIONAL LAW, REGULATION, OR ORDER.

  • NO FRAMING

    WITHOUT THE PRIOR WRITTEN PERMISSION OF OBSIDIAN, YOU MAY NOT FRAME, OR MAKE IT APPEAR THAT A THIRD-PARTY SITE IS PRESENTING OR ENDORSING, ANY OF THE CONTENT OF THE SITE, OR INCORPORATE ANY INTELLECTUAL PROPERTY OF THE SITE, ONSIDIANOR ANY OF THEIR LICENSORS INTO ANOTHER WEBSITE OR OTHER SERVICE.

  • TRADEMARKS

    YOU MAY NOT USE ANY TRADEMARK OR SERVICE MARK APPEARING ON THE SITE WITHOUT THE PRIOR WRITTEN CONSENT OF OBSIDIAN, OR THE OWNER OF THE MARK.

  • THIRD PARTY SITES

    THE SITE MAY CONTAIN LINKS TO OTHER WEB SITES, INCLUDING SOCIAL MEDIA SITES, WHICH ARE NOT UNDER THE CONTROL OF OBSIDIAN. WE ARE NOT RESPONSIBLE FOR THESE THIRD-PARTY WEB SITES AND LINKING DOES NOT CONSTITUTE OBSIDIAN'S ENDORSEMENT OF THESE WEB SITES.

  • DISCLAIMER OF WARRANTIES

    WE WORK HARD TO MAKE THE SITE INTERESTING BUT WE CANNOT GUARANTEE THAT OUR USERS WILL ALWAYS FIND EVERYTHING TO THEIR LIKING. PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE USING THE SITE. YOUR USE OF THE SITE IS "AS IS" AND "AS AVAILABLE." OBSIDIAN DOES NOT MAKE ANY GUARANTY OF THE ACCURACY, CORRECTNESS, USEFULNESS OR COMPLETENESS OF THE SITE. SPECIFICALLY, OBSIDIAN DISCLAIMS (I) ANY IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR ANY PARTICULAR PURPOSE REGARDING THE SITE, AND (II) ALL WARRANTIES NOT EXPRESSLY MADE IN THESE TERMS. OBSIDIAN MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE SITE OR ITS CONTENTS, WHICH ARE PROVIDED FOR USE "AS IS" AND "AS AVAILABLE." OBSIDIAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SITE AND ANY WEBSITE WITH WHICH IT IS LINKED. OBSIDIAN DOES NOT WARRANT THE FUNCTIONS, INFORMATION OR LINKS CONTAINED ON THE SITE OR THAT ITS CONTENTS WILL MEET YOUR REQUIREMENTS, THAT THE SITE, OR ITS CONTENTS, ARE FIT FOR ANY PARTICULAR PURPOSE OR THAT THE OPERATION OF THE SITE OR ITS CONTENTS, WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES, WORMS, TROJAN HORSES, CANCELBOTS OR OTHER HARMFUL COMPONENTS. OBSIDIAN DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS IN THIS SECTION MAY NOT APPLY TO YOU. THE SITE IS CONTROLLED AND OPERATED BY OBSIDIAN FROM ITS OFFICES IN NEW YORK, UNITED STATES OF AMERICA. OBSIDIAN MAKES NO REPRESENTATION THAT MATERIALS ON THE SITE ARE APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO CHOOSE TO ACCESS THE SITE FROM OTHER LOCATIONS DO SO ON THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS, IF AND TO THE EXTENT LOCAL LAWS ARE APPLICABLE.

  • LIMITATION OF LIABILITY

    UNDER NO CIRCUMSTANCES SHALL OBSIDIAN BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THE SITE, EVEN IF OBSIDIAN OR A OBSIDIAN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR CERTAIN DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

  • PRIVACY

    WE HAVE ESTABLISHED A PRIVACY POLICY TO EXPLAIN TO USERS HOW WE MAY COLLECT AND USE CERTAIN INFORMATION. YOU CAN READ THE PRIVACY POLICY ON OUR SITE. YOUR USE OF THE SITE SIGNIFIES YOUR ACKNOWLEDGMENT OF, AND AGREEMENT TO, OUR PRIVACY POLICY.

  • TERMINATION OF SERVICE

    WE RESERVE THE RIGHT, IN OUR SOLE, EXCLUSIVE, AND COMPLETE DISCRETION, AND WITHOUT CAUSE AND/OR WITHOUT NOTICE TO (I) TERMINATE WITHOUT NOTICE YOUR ABILITY TO ACCESS OR USE THE SITE AND (II) DELETE ANY DATA.

  • INDEMNIFICATION

    YOU AGREE TO INDEMNIFY US, DEFEND US, AND HOLD US HARMLESS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEYS’ FEES, RESULTING FROM ANY VIOLATION OF THIS AGREEMENT BY YOU, OR ANY MISUSE OF THE SITE FOR WHICH YOU MAY BE RESPONSIBLE. WE RESERVE THE RIGHT TO ASSUME, AT OUR SOLE EXPENSE, THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO THESE INDEMNIFICATION OBLIGATIONS, IN WHICH CASE YOU WILL FULLY COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.

  • DISPUTE RESOLUTION

    AGREE TO THE FOLLOWING DISPUTE RESOLUTION PROCEDURE: IN THE EVENT OF ANY CONTROVERSY, CLAIM, ACTION OR DISPUTE ARISING OUT OF OR RELATED TO ANY VISIT OR TRANSACTION CONDUCTED ON THE SITE, OR THE BREACH, ENFORCEMENT, INTERPRETATION, OR VALIDITY OF THIS AGREEMENT OR ANY PART OF IT, EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT OR THOSE RELATED TO OBSIDIAN'S INTELLECTUAL PROPERTY ("DISPUTE"), THE PARTY ASSERTING THE DISPUTE SHALL FIRST TRY IN GOOD FAITH TO SETTLE SUCH DISPUTE BY PROVIDING WRITTEN NOTICE TO THE OTHER PARTY (BY FIRST CLASS OR REGISTERED MAIL) DESCRIBING THE FACTS AND CIRCUMSTANCES (INCLUDING ANY RELEVANT DOCUMENTATION) OF THE DISPUTE AND ALLOWING THE RECEIVING PARTY 30 DAYS IN WHICH TO RESPOND TO OR SETTLE THE DISPUTE. NOTICE SHALL BE SENT TO: (1) TO OBSIDIAN AT OBSIDIAN ADDRESS: ATTN: CUSTOMER SERVICE], OR (2) TO YOU AT: YOUR LAST-USED BILLING ADDRESS OR THE BILLING AND/OR SHIPPING ADDRESS IN YOUR ONLINE PROFILE BOTH YOU AND OBSIDIAN AGREE THAT THIS DISPUTE RESOLUTION PROCEDURE IS A CONDITION PRECEDENT WHICH MUST BE SATISFIED PRIOR TO INITIATING ANY LITIGATION OR FILING ANY CLAIM AGAINST THE OTHER PARTY. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT WILL NOT BE AVAILABLE OR WILL BE MORE LIMITED IN ARBITRATION, INCLUDING DISCOVERY AND APPEAL RIGHTS. ALL SUCH DISPUTES SHALL BE EXCLUSIVELY SUBMITTED TO JUDICIAL ARBITRATION AND MEDIATION SERVICES, INC. FOR BINDING ARBITRATION UNDER ITS RULES THEN IN EFFECT IN THE NEW YORK, NEW YORK, USA AREA, BEFORE ONE ARBITRATOR TO BE MUTUALLY AGREED UPON BY BOTH PARTIES. THE ARBITRATOR, AND NOT ANY FEDERAL, STATE OR LOCAL COURT OR AGENCY, SHALL HAVE EXCLUSIVE AUTHORITY TO RESOLVE ANY DISPUTE ARISING UNDER OR RELATING TO THE INTERPRETATION, APPLICABILITY, ENFORCEABILITY OR FORMATION OF THESE TERMS, INCLUDING ANY CLAIM THAT ALL OR ANY PART OF THESE TERMS IS VOID OR VOIDABLE.

  • GENERAL

    WE MAY ASSIGN THIS AGREEMENT, IN WHOLE OR IN PART, AT ANY TIME WITH OR WITHOUT NOTICE TO YOU. YOU MAY NOT ASSIGN THIS AGREEMENT, OR ANY PART OF THIS AGREEMENT, TO ANY OTHER PARTY. ANY ATTEMPT BY YOU TO DO SO IS VOID. ANY CLAIM RELATED TO THIS AGREEMENT, THE SITE OR SERVICES MUST BE BROUGHT WITHIN ONE YEAR. THAT ONE-YEAR PERIOD BEGINS ON THE DATE WHEN SUCH CLAIM FIRST COULD BE FILED. IF IT IS NOT FILED WITHIN THE ONE-YEAR PERIOD, THAT CLAIM IS PERMANENTLY BARRED. THIS LIMITATION APPLIES TO YOU AND YOUR SUCCESSORS. IT ALSO APPLIES TO US AND OUR SUCCESSORS AND ASSIGNS. OUR FAILURE TO EXERCISE OR ENFORCE ANY RIGHT OR PROVISION OF THIS AGREEMENT SHALL NOT CONSTITUTE A WAIVER OF SUCH RIGHT OR PROVISION. THE SECTION TITLES IN THE AGREEMENT ARE FOR CONVENIENCE ONLY AND HAVE NO LEGAL OR CONTRACTUAL EFFECT.

  • RETURN POLICY

    Obsidian Global Solutions Online Course Return Policy At Obsidian Global Solutions, we strive to provide the best educational experience. If you are not fully satisfied with your course, we offer a refund policy as outlined below. 1. Eligibility for Refunds: We offer a 30-day refund window for all online courses. To be eligible for a refund, students must request the refund within 30 days of purchase and meet the following criteria: Have completed no more than 25% of the course material. Provide evidence of engagement with the course, such as completed quizzes or assignments. 2. Restocking Fee: A 25% restocking fee will be applied to all approved refunds. This fee covers administrative and processing costs associated with the return. 3. Non-Refundable Situations: Refunds will not be issued in the following cases: After 30 days of the course purchase. If more than 25% of the course content has been accessed or completed. If the course has been purchased with a discount or as part of a promotional offer, unless explicitly stated otherwise. If the student has violated our Terms and Conditions. 4. Refund Process: To request a refund, please contact our customer support team at [email protected] within 30 days of your purchase, providing your order details, the reason for the refund request, and any relevant supporting information. Once your request is received and approved, refunds will be processed within 7-10 business days. Refunds will be issued to the original payment method used during the transaction, minus the 25% restocking fee. 5. Exceptions: In some cases, we may offer alternative solutions such as course credit or a one-time transfer to a different course, depending on individual circumstances. 6. Contact Information: If you have any questions or concerns regarding our return policy, please reach out to our support team at [email protected].

  • CONTACT US

    IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING THE WEBSITE, PLEASE CONTACT US BY E-MAIL AT [email protected], WRITE TO US AT OBSIDIAN GLOBAL SOLUTIONS USA, LLC, 10273 NW 46th ST NVFS3591, Sunrise, Florida, 33351, ATTN: CUSTOMER SERVICE, OR CALL OUR CUSTOMER SERVICES NUMBER AT 1-876-375-3376. CALIFORNIA RESIDENTS MAY REACH THE COMPLAINT ASSISTANCE UNIT OF THE DIVISION OF CONSUMER SERVICES OF THE CALIFORNIA DEPARTMENT OF CONSUMER AFFAIRS BY MAIL AT 1625 NORTH MARKET BLVD., SACRAMENTO, CA 95834, OR BY TELEPHONE AT (916) 445-1254 OR (800) 952-5210. LAST UPDATED: JANUARY 26, 2024